Privacy Policy
Privacy Policy – Tom’s Printing Co.
Last updated: 29 March 2026
1. Who We Are
Tom’s Printing Co. is a small independent business based in the United Kingdom.
We design, produce, and ship custom printed products directly to customers.
For the purposes of data protection law, Tom’s Printing Co. is the data controller of your personal data.
Contact details:
Email: tomsprintingco@gmail.com
2. What Data We Collect
We may collect and process the following personal data:
Information you provide directly
Name
Email address
Billing and shipping address
Phone number (if provided)
Order details
Custom order information
Names, text, or wording you request on products
Uploaded artwork, logos, or designs
Technical data (website use)
IP address
Browser type and device information
Pages visited and usage data
3. How We Use Your Data
We use your data to:
Process and fulfil your orders
Communicate with you about your order
Provide customer support
Create and personalise your products
Improve our website, products, and services
Comply with legal and tax obligations
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – to fulfil your order
Legal obligation – for accounting and compliance
Legitimate interests – to improve services and prevent fraud
Consent – for marketing (only where you have opted in)
5. Sharing Your Data
We only share your data where necessary to run the business.
This may include:
Payment providers (e.g. Stripe, PayPal)
Delivery services (e.g. Royal Mail, courier companies)
Website and hosting providers
Accounting software or payment processors
We do not sell or trade your personal data.
6. How We Store Your Data
We take reasonable steps to keep your data secure.
Stored on secure systems and platforms
Access limited to what is necessary to run the business
Retained only as long as required for legal and operational reasons
7. How Long We Keep Your Data
We retain personal data:
For as long as needed to fulfil your order
For up to 6 years for tax and legal requirements
Custom artwork may be retained to help with repeat orders unless you request deletion
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request transfer of your data (data portability)
To exercise any of these rights, contact:
9. Marketing Communications
We will only send marketing emails if you have opted in.
You can unsubscribe at any time by:
Clicking the unsubscribe link, or
Contacting us directly
10. Cookies
Our website may use cookies to:
Improve your browsing experience
Understand how customers use the site
Support basic website functionality
You can control cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk�
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.